Maintenance and support contract
With service centres around the world, Gravotech supports the use and maintenance of your equipment, regardless of your location.
Customisable maintenance solutions
Maintenance is key to your company's performance and is a factor in quality, safety, respect for deadlines and productivity.
In fact, it is essential for minimising issues with your production tools.
This is the reason why Gravotech offers you customisable maintenance solutions to meet your needs:
- Telephone assistance to answer your questions concerning our equipment and software
- Corrective maintenance to help you as soon as possible
- Preventive maintenance for planning your maintenance and extending the life of your machines
- Warranty extensions of your equipment
- Original manufacturer parts complying with EC requirements
The Gravotech Machine Maintenance Contract
The Gravotech maintenance contract is an optimal solution for preserving the safety, availability and value of your machines.
Our authorised, qualified and regularly trained technicians in our factories carry out inspections and the maintenance recommended in the maintenance manual.
Our maintenance contracts offer the following benefits:
- Fewer stoppages lasting for a shorter time
- Improve the life and reliability of your equipment
- Avoidance of secondary failures
- Reduced stock
- Improved profitability
- An EC compliance guarantee thanks to the use of original manufacturer parts
- Improved safety for property and persons
The Gravotech Software Support Contract
As an option, we offer a 12-month renewable service contract specific to Gravotech software. These contracts offer real optimisation in the use of your software and permanent support. They also keep your software up to date thus making the most of your investments.
With our software service contracts, you can:
- Benefit from the latest improvements and innovations in our software
- When new versions are released, you'll have access to training webinars so you can find out about the new tools we have developed
- Access to our technical support service to answer your questions and help you to get the most out of our software (telephone, email and remote control of your PC)
- Enjoy a real sharing of experience with our trainers who know your business and more.
Receive more information on our maintenance offers